We all face uncertainties as we navigate leadership in the “uncharted waters” of our world today. Here are six strategies for leading effectively during a crisis so your organization can remain focused on its mission.
Read moreResilience: 7 Ways “Average” People Can Grow Above-Average Endurance
There is no magic formula for becoming a resilient person, but there are specific ways we can strengthen our ability to rebound from disappointment. Here are 7 ways we “average” people can grow above-average endurance.
Read moreResilience: It May Not Be What You Think
Resilience, the spirit that leads someone to endure hardship and refuse to give up, surprisingly does have consequences. Here are five common, but unexpected, feelings that often tag along with the resilient leader.
Read moreEmployee Engagement: How to Improve Employee Engagement
80% of leaders say they frequently express appreciation, but only 20% of employees agree. Here are five ways to increase employee engagement and benefit from a more engaged workforce.
Read moreAvoidant Decision-Making Disorder: 8 Symptoms of Chronic Indecisiveness & How to Recover
When was the last time you delayed a hard decision? Making that new hire, purchasing new equipment, launching a new service or product, or terminating an employee? You are not alone. If any of the following eight symptoms are true of you, you may have “Avoidant Decision-Making Disorder.”
Read moreMaking Values Stick: 5 Ways to Move Your Organizational Values from Print to Practice
Many organizations promote very impressive values on their websites and walls. Yet, researchers found only 27% of employees strongly believe in their company’s values. Here are 5 ways to move your organizational values from print to practice.
Read more5 Defining Choices that Make or Break a Leader
Every decision we make as leaders defines who we are. So, if you want to be a leader who has a positive influence and substantive impact, here are five decisions that can make you or break you.
Read moreTop 10 Ways to Derail Momentum & Growth
Every organization that is experiencing success one day can find itself floundering the next. By understanding these ten derailers, we can more effectively prevent our organizations from going off the tracks.
Read moreCX Part 2: 3 Tips to Enhance Your Customer Experience [VIDEO]
Remember the battle of the white and gold vs. blue and black dress? That conflict was due to our differing perceptions. Likewise, customers’ perceptions of your service or product will define if they become raving fans or give you a one-star review. Here are three simple ways you can improve your customer experience.
Read more5 Reasons to “Cancel” Looking for Perfection in Your Team
When it comes to our teams and hiring, rather than too quickly "canceling" someone who is not perfect, perhaps we need to "cancel" looking for a leader who is free of every blemish. Here are five unintended consequences of searching for the perfect leader.
Read moreTrip and Fall: 6 Common Reactions When a Leader Makes a Mistake
On a recent walk, I tripped and fell. And not just a little stumble! I realized that my reactions immediately after were very similar to the reactions of a leader who has a behavioral, verbal, or emotional trip and fall. Do any of these reactions feel familiar to you?
Read moreStress: How to Successfully Manage Stress [VIDEO]
It is no secret that stress impacts every part of our world. In fact, 1 million workers are absent daily due to stress! Here are practical tips on how to successfully manage the stress in your life.
Read moreEnergized or Drained? 5 Way to Know If Your Leadership Vision Is Vibrant
There are two kinds of people in every organization, those who are passionate, excited, and energized about the vision, and those who are not. So, how do you differentiate an energized leader from a drained one? Here are five ways to know if your leadership vision is vibrant.
Read moreRising Out of Ruins: How Leaders Can Get Better Rather Than Bitter
Being fired. Receiving a cancer diagnosis. Having a child with mental health issues. Experiencing the effects of a cheating spouse. Ruin comes in all shapes and sizes. If you are feeling a bit like a bomb was dropped on you, consider these thoughts on how to come out stronger.
Read moreConflict: Stop Reacting and Start Responding [VIDEO]
In conflict, many people would agree with the phrase, “Stop reacting and start responding!” But most leaders don't know how to actually do that. Here are three concepts to help you stop reacting to conflict and start responding appropriately.
Read moreHorrible Bosses: 8 Lessons I Learned from Some of the Worst Bosses
I have worked for some exceptional people in my life, and I have also worked for some that were not. But even from the worst of them, I learned what never to do and what to do more of. Here are 8 lessons I learned from some of the worst bosses.
Read more5 Helpful Ways to Reframe Stress
“Americans are among the most stressed people in the world.” That was the title of an article in the New York Times in April 2019. And that was before the pandemic and its political conflicts and mask wars existed! So yes, it is fair to say we are stressed. Here are five helpful ways to reframe stress and move towards solutions.
Read more3 Low-Cost, High-Impact Ways to Create, Retain or Restore Your Credibility and Trust
Over the past few years, there has been extraordinary relational damage in many towns, schools, organizations, and churches – trust and credibility are hanging on by a very thin string. Here are three low-cost, high-impact ways to create, retain, or restore your credibility and trust.
Read more12 Signs the Wheels Are Falling Off Your Organization
Recently, the front left tire fell off my daughter’s car and flew across four lanes of traffic! Slowly, with a little corrosion, the tire just worked its way off! That same thing can happen to organizations. Here are 12 warning signs that the wheels may be falling off your organization, and what you can do to prevent it.
Read moreDecision-Making: 4 Aspects of Making Great Decisions [VIDEO]
Don’t you wish you could have your own Magic 8-Ball that would tell you how to make the perfect decision? Although that isn’t possible, here are four time-tested aspects of decision-making that leaders can focus on to make great decisions.
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