Your ability to interact with others could be the difference between success and failure in your personal life and in your work life. Here’s how to effectively work with those who are different than you.
Read moreCommunication Breakdown: 6 Causes & How to Avoid Them
“Communication around here is pathetic!” Have you ever thought this? The natural path of communication is to break down, and that can only be corrected by intentional action. Here are the common causes of a communication breakdown as well as ways to prevent it from happening.
Read more10 Behaviors More Difficult to Manage Than Brain Surgery
A chief of neurosurgery once said, “The hardest part of my job is not the surgery – it’s dealing with people’s behaviors!” He has one of the most complex careers, and yet people can be even more difficult than his work! Here are 10 of those difficult behaviors.
Read moreCivil Discourse Part 2: 3 Cognitive Skills to Help You Understand Different Perspectives [VIDEO]
62% of Americans say they have political views they’re afraid to share. But a difference of opinion does not have to ruin the relationship. Here are the three cognitive skills of civil discourse to help you understand where others are coming from.
Read moreCivil Discourse Part 1: 3 Emotional Skills to Engage With Those You May Not Agree With [VIDEO]
It matters how you treat people, even if you disagree with them. Here are the three emotional skills of civil discourse that allow you to constructively engage with those who have different perspectives than you.
Read moreFamily Legacies in the Workplace [VIDEO]
Many organizations proudly say, “We are just like family!” This can have benefits, but it can also bring challenges. Here are six complexities that are caused by bringing our family legacies into the workplace and what to do about it.
Read more7 Things to Do If You Work with a Fool
There is a difference between a foolish action and a foolish pattern of behavior. Here are the warning signs that you are working with a fool and what you can do about it.
Read moreConflict: Stop Reacting and Start Responding [VIDEO]
In conflict, many people would agree with the phrase, “Stop reacting and start responding!” But most leaders don't know how to actually do that. Here are three concepts to help you stop reacting to conflict and start responding appropriately.
Read more6 Converging Forces Impacting Our Country, Community & Church
It is not an easy time to lead. Leaders have been using terms like “upside down,” “crazy,” and “broken” lately. This is due to the many converging forces that are impacting our country, community, and church right now. Here's what those forces are.
Read moreConflict: How to Fight Right [VIDEO]
Conflict in organizations and relationships is inevitable. But you have the option to make it valuable by learning to fight right instead of letting it become toxic and destructive. Here are four elements in learning how to fight right.
Read moreHow to Handle Confrontation with Compassionate Candor
“Tell it like it is.” “Be honest.” These are just a few of the phrases we often hear when it comes to candor. But they are easier said than done. Here are steps to practice compassionate candor – speaking to others in a way that is both forthright AND caring.
Read moreLeaders Managing Conflict: Which Type Are You?
The seeds of conflict are everywhere. And leaders in particular cannot escape conflict. There are generally three types of people when it comes to managing conflict. Which type are you?
Read more5 Most Common Strategies for Conflict – Which is yours?
Why do you need to be aware of your default conflict strategy? Because people often use the wrong strategy for the circumstances and therefore compound the problem. Here are the 5 most common strategies.
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