“If you mistreat our staff, you will be refused service.” That statement sounds reasonable, but healthy cultures attract people rather than repel them. Here are seven culture builders that will attract the best team members and customers to your organization.
Read more7 Deadly “Sins” Leaders Like to Ignore
As leaders, we all have shortcomings. And when we ignore them, it only compounds the damage. Here are the seven deadly “sins” leaders prefer to ignore the most.
Read moreImposter Syndrome: How to Keep it Real [VIDEO]
If you have ever taken on a new role or project and felt unqualified, you have likely experienced what some call imposter syndrome, a feeling of inadequacy and self-doubt despite proven success. Here are three simple steps to leading with authenticity and overcoming those feelings.
Read moreWhich Hat Are You Wearing? 5 Hats Every Board Member Must Manage
When you sit on a nonprofit board, you must know which hat you are wearing - personal, family, governance? If you confuse these hats, it can have a negative impact on the organization and your credibility. Here’s how to best manage your different roles.
Read moreHow to Make a Good Decision: It Takes More Than Agreement
Have you ever wondered how a group can make a unanimous decision, and yet that decision ends up as an epic failure? Making a good decision is a balancing act between group agreement and accuracy. Here’s how to manage it.
Read more7 Signs That You Really Are a Leader
People are infatuated with the concept of leadership. Many want to be and think they are leaders, but are they truly leading? Here are seven signs that you really are a leader.
Read moreEQ: 4 Qualities of Emotionally Intelligent Leaders [VIDEO]
What if you could increase your organization's productivity by one third or your salary by $29,000 per year by focusing on one thing? Turns out you can through emotional intelligence (EQ). Here are four qualities of leaders with high EQ.
Read moreWhat Can We Learn from Emerging Leaders? A Lot.
This past week, we hosted our first Emerging Leaders Initiative with a group of 11 participants, 18-23 years old. This impressive group made me think, "What would leadership look like if leaders who are in their 40’s, 50’s, or 60’s manifested the same traits we saw in this group?" Here are five things we can learn from these emerging leaders.
Read moreOffice Drama & How to Tame It
The workplace is made up of people, and with people naturally come quirks, jerks, and… drama. Office drama can have devastating effects resulting in added stress, more missed days, and higher turnover. Here are 7 ways to help tame the drama in your office or workplace.
Read more5 Steps to Leading Through VUCA: Volatility, Uncertainty, Complexity, Ambiguity
The military uses a lot of acronyms, one of which is VUCA which stands for Volatility, Uncertainty, Complexity, Ambiguity. When I talk to leaders across all sectors, they are all feeling this. Finding and retaining employees, managing a pandemic, political divisiveness, etc. Here are five steps to help you lead through times of VUCA.
Read moreGetting Along: Helping Different Generations Succeed in the Workplace [VIDEO]
With Gen Z joining the workforce, we now have five generations working together – all with different perspectives to foster creativity and innovation but also misunderstanding and conflict. Here are our best tips for helping the young workers in your organization succeed alongside of their older colleagues.
Read moreStart Assuming: 7 Assumptions Worth Making
As a kid, we all remember being told by a parent or teacher, “Don’t assume!” Like when you assumed the snowstorm was going to happen, so you didn’t do your homework. But assumptions can be important for a leader. If you are a leader or manager, here are seven assumptions worth making, starting now.
Read moreC-Suite to C-Den: Leading with Authenticity
The C-Suite has now become the C-Den with many asking, “Will we ever go back to ‘normal’ working environments? For some YES, but for others maybe not. Here are 3 tips to help you adapt and lead with authenticity into a post-pandemic world.
Read more3 Dysfunctional Thoughts That Are Signs It Will Not End Well with Your Employer
All it takes is one dysfunctional thought to create an unhealthy relationship between leaders and the organizations they serve. Here are 3 dysfunctional thoughts we have seen show up in a variety of contexts, leading to poor outcomes every time. Are any of these present in your thinking?
Read moreThe Power of Rewards: How Whipped Cream & Other Incentives Can Shape Performance
How can you get an 85-pound, strong willed, powerful dog to listen? All you need is a spritz of whipped cream. Rewards can both enhance and change performance in us humans as well. Here are five ways to unleash the power of rewards in your team.
Read moreCX Part 1: How to Create a Customer Experience Strategy [VIDEO]
“How likely are you to recommend this to a friend?” If you aren’t asking this question, you are missing out on valuable information about your customer’s experience. Here are four simple steps that will help you create a customer experience strategy with a lasting impact.
Read moreWhat Is Your Purpose? Leadership Lessons from a Seasoned Executive
“What do you do for a living?” This is one of the first questions asked when meeting someone new. We live in a society where our position and purpose matter, but knowing our purpose is not always clear. Here are two lessons from one of our senior consultants, Mark Salyer, MBA, CPA, as he searched for his purpose in his life and work during his 40-year career journey.
Read moreEnergy Thieves! Protecting Yourself from Those Who Steal Your Energy & Joy
Working with or for someone who is stealing your emotional energy is draining. Here are six suggestions to protect yourself from them.
Read moreEnergy Thieves! 8 Warning Signs That People Are Stealing Your Emotional Energy
Growing up in my town, we were often on the lookout for thieves who would take your bike, grill, tires, or just about anything. But we need to be aware of a different type of thief in our lives and organizations, the energy thief. Here are eight signs that you may have someone tapping into your emotional energy and zapping your joy - without your permission.
Read moreMeetings: 10 Ways to Make Your Leadership Meetings More Impactful [VIDEO]
Meetings can often be timewasters. Here are 10 tips that will save you and your leadership team hours in meetings by improving your productivity and helping you reach decisions faster.
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