Resources
Everything you need to lead well — free blogs, videos, and panel discussions from people who are passionate about helping leaders thrive.
Sign up to get our resources emailed to you once a month!
Hiring: 4 Attributes to Look For & the Biggest Mistakes to Avoid
Every time you hire, you are either creating a crisis or an opportunity. Here are four attributes to look for in a candidate and the biggest mistakes to avoid to increase the likelihood of a successful hire.
5 Leadership Lessons from Make-A-Wish
Years ago, my family was treated to a trip by Make-A-Wish, which grants wishes to children who have experienced a life-threatening illness. The entire process was a remarkable example of vision and excellence. Here are five things I learned from Make-A-Wish that can make a difference for every leader who applies them.
The Scandal of Pride: Why the Deadliest Sin Is the Most Ignored & How to Protect Yourself
An extreme case of pride in a leader is not usually considered scandalous – only if it involves sex, drugs, embezzlement, or some other secret. But consider this alternative view from C.S. Lewis: “... the utmost evil, is Pride." Here are four ways to recognize pride in our lives and what we can do about it.
Change: How to Lead Change Effectively
Leading change isn’t easy, just ask any leader. But successful leaders will tell you that the risk is worth it. Here are six principles for leading change effectively.
The Land of the Living Dead: 5 Ways Employees Become Zombies at Work & What to Do About It
How many of your employees are coming to work ‘dead’ - lacking passion, mission, and connection? Such employees have 37% higher absenteeism and 18% lower productivity. Here are five contributors to creating zombies at work and what you can do to bring them back to life.
7 Leadership Lessons from The Titanic
The Titanic, the largest and most luxurious passenger ship of its time, is a reminder that even the most impressive organizations can fail very quickly. Here are 7 lessons every leader can learn from the tragedy of the Titanic.
6 Ways to Ruin a Career… Quickly
While not every employee who gets fired is at fault (some leaders are jerks), the majority end up getting fired for some failure or shortcoming. Here are 6 of the quickest ways to enter the “Great Termination” pool.
![Family Business: Stewarding a Family-Owned Business [VIDEO]](https://images.squarespace-cdn.com/content/v1/571fc0ea1d07c0fd6d72c167/1654202455905-AE4B60DC1JQUJASS9ENX/Stewarding+a+Family-Owned+Business+blog.png)
Family Business: Stewarding a Family-Owned Business [VIDEO]
Family businesses represent about 90% of American businesses, yet many struggle to survive into the 2nd and 3rd generations. This is often due to unclear roles. Here are the 5 vital roles that work together to create a successful family business.
6 Strategies for Leading Effectively During a Crisis
We all face uncertainties as we navigate leadership in the “uncharted waters” of our world today. Here are six strategies for leading effectively during a crisis so your organization can remain focused on its mission.
Resilience: 7 Ways “Average” People Can Grow Above-Average Endurance
There is no magic formula for becoming a resilient person, but there are specific ways we can strengthen our ability to rebound from disappointment. Here are 7 ways we “average” people can grow above-average endurance.
Resilience: It May Not Be What You Think
Resilience, the spirit that leads someone to endure hardship and refuse to give up, surprisingly does have consequences. Here are five common, but unexpected, feelings that often tag along with the resilient leader.
Employee Engagement: How to Improve Employee Engagement
80% of leaders say they frequently express appreciation, but only 20% of employees agree. Here are five ways to increase employee engagement and benefit from a more engaged workforce.
Avoidant Decision-Making Disorder: 8 Symptoms of Chronic Indecisiveness & How to Recover
When was the last time you delayed a hard decision? Making that new hire, purchasing new equipment, launching a new service or product, or terminating an employee? You are not alone. If any of the following eight symptoms are true of you, you may have “Avoidant Decision-Making Disorder.”
Making Values Stick: 5 Ways to Move Your Organizational Values from Print to Practice
Many organizations promote very impressive values on their websites and walls. Yet, researchers found only 27% of employees strongly believe in their company’s values. Here are 5 ways to move your organizational values from print to practice.
5 Defining Choices that Make or Break a Leader
Every decision we make as leaders defines who we are. So, if you want to be a leader who has a positive influence and substantive impact, here are five decisions that can make you or break you.
Top 10 Ways to Derail Momentum & Growth
Every organization that is experiencing success one day can find itself floundering the next. By understanding these ten derailers, we can more effectively prevent our organizations from going off the tracks.
![CX Part 2: 3 Tips to Enhance Your Customer Experience [VIDEO]](https://images.squarespace-cdn.com/content/v1/571fc0ea1d07c0fd6d72c167/1649191522148-TL0ZD545BMQJMILRKZ62/Customer+Experience+Strategy+Blog.png)
CX Part 2: 3 Tips to Enhance Your Customer Experience [VIDEO]
Remember the battle of the white and gold vs. blue and black dress? That conflict was due to our differing perceptions. Likewise, customers’ perceptions of your service or product will define if they become raving fans or give you a one-star review. Here are three simple ways you can improve your customer experience.
5 Reasons to “Cancel” Looking for Perfection in Your Team
When it comes to our teams and hiring, rather than too quickly "canceling" someone who is not perfect, perhaps we need to "cancel" looking for a leader who is free of every blemish. Here are five unintended consequences of searching for the perfect leader.
Trip and Fall: 6 Common Reactions When a Leader Makes a Mistake
On a recent walk, I tripped and fell. And not just a little stumble! I realized that my reactions immediately after were very similar to the reactions of a leader who has a behavioral, verbal, or emotional trip and fall. Do any of these reactions feel familiar to you?
![Stress: How to Successfully Manage Stress [VIDEO]](https://images.squarespace-cdn.com/content/v1/571fc0ea1d07c0fd6d72c167/1646837419129-5KLM13YF1PPFEJ0ZONG0/Stress+Management+Blog.png)
Stress: How to Successfully Manage Stress [VIDEO]
It is no secret that stress impacts every part of our world. In fact, 1 million workers are absent daily due to stress! Here are practical tips on how to successfully manage the stress in your life.